GaiaRecycle's Privacy Policy

GaiaRecycle is committed to protecting the confidentiality and integrity of personal information you entrust to us, as well as information to which we must have access in order to provide products and services to our customers (in this policy, “you” includes any person about whom GaiaRecycle collects or possesses personal information).

GaiaRecycle has adopted this privacy policy ("Privacy Policy") to explain what information may be collected through this web site ("Site") and how such information may be used and/or shared with others. Please read this Privacy Policy carefully, because by using this Site you are acknowledging that you understand and agree to the terms of this Privacy Policy. We may from time to time modify this Privacy Policy, and the modified Privacy Policy will be effective upon posting.

Your Information and How We Use It

This Site collects two types of information: (1) information that personally identifies you that you provide directly when you use various GaiaRecycle services or participate in various GaiaRecycle programs (such as your name and email address); and (2) information that does not personally identify you that may be gathered by means such as analyzing page views and user navigation patterns (such as the number of users who log onto this website on a daily basis).

Personally Identifiable Information

As a general policy, no personally identifiable information is automatically collected from your visit to the GaiaRecycle website. However, in certain circumstances, you may be asked to provide us with some specific information about yourself in order to use certain features on this website or to take advantage of certain opportunities that we may offer through this site. For example:

Registration: You do not need to register in order to access the GaiaRecycle website. However, if you wish to use certain features we provide or participate in certain programs or promotions offered through this site, you may need to register. In order to register your GaiaRecycle product, you will be asked to provide certain personally identifiable information, such as your name, address, email address and telephone number. In addition, there may be additional registration requirements in connection with a particular feature or program. We will use your email address to provide you with the products and services that are offered in connection with the applicable features and/or programs for which you have registered, and, if requested, to provide customer service and technical support. We may also send you emails relating to technical issues in order to resolve a prior issue or to proactively notify you of technical or other issues that may affect you and/or your use of this site.

Warranty and Product Registration: When you purchase any GaiaRecycle product, you will have the option to register your product through the GaiaRecycle website by completing and submitting an online warranty registration form. In order to complete the form and register your product, you will be asked to provide certain personally identifiable information, such as your name, company, address, email address and telephone number. We will use your email address to send you information about product updates and additional products or services that are offered, and, if requested, to provide customer service or technical support.

GaiaRecycle complies with privacy protection principles applicable in the major jurisdictions in which we operate, as well as with contractual requirements. These principles require that personal information:

• Will be obtained and used fairly and lawfully. In particular, personal information will only be used in accordance with GaiaRecycle’s privacy policies and procedures.
• Will be relevant and not excessive in relation to the purposes for which it is used.
• Will be accurate and, where necessary, kept up to date.
• Will not be kept for longer than is necessary for the specified purposes or as otherwise required by law.
• Will be used in accordance with your rights as required by applicable legislation.
• Will be subject to appropriate technical and organizational measures to prevent accidental, unauthorized, or unlawful processing, disclosure or loss.
• Will not be transferred without adequate protection.
• What Personal Information May Be Collected?

Personal Information may include a person’s name, company name, address, email address, telephone number, or any other information necessary to complete a requested transaction or service (such as credit card or other credit information).

You may provide Personal Information to GaiaRecycle in a variety of ways, such as registering for an on-line account or event, joining a mailing list, or filling out an information form. Additionally, we may obtain personal information from other sources like call centers, product registration or third parties. We may also obtain personal information about our customers’ customers in the course of providing our products or services.

To what does this Privacy Policy apply?

This policy applies to any personal information that GaiaRecycle has in its possession or control regardless of how or where that information was obtained, or where it is stored or used. All GaiaRecycle organizations and personnel worldwide are governed by this policy.

Collection & Use of Personal Information

We collect only personal information which is necessary or helpful for valid business purposes or to comply with applicable law, and any such information will be obtained only by fair and lawful means.

We will use personal information only to the extent necessary to fulfill our business needs. Such use may include sales calls, marketing communications, delivering or completing requested services or transactions, and analyzing a series of transactions. We will only use personal information about our customers’ customers in accordance with our customer’s instructions, and again only in compliance with applicable law.

Non-Personally Identifiable Information

From time to time we may collect general, non-personally identifiable, statistical information about the use of the GaiaRecycle website, such as how many visitors visit a specific page on this site, how long they stay on that page, and which hyperlinks, if any, they “click” on. We collect this information through the use of technologies such as “cookies” and “IP addresses”, which are discussed in greater detail below. We collect this information in order to determine which areas of this website are most popular and to enhance this site for visitors. From time to time we may also collect general, non-personally identifiable, statistical information about information and data stored and shared through the personal servers and the services we provide to support personal servers (“Web Service”). We may also group this information into aggregate data in order to describe the use of this site to our existing or potential business partners, sponsors, advertisers or other third parties, or in response to a government request. However, please be assured that this aggregate data will in no way personally identify you or any other visitors to this site.

IP Addresses

An IP address is a unique number assigned to your computer when it accesses the Internet or another computer network. Web servers and network devices automatically identify your computer by its IP address. We collect IP addresses for purposes of system administration, to report aggregate information to our advertisers, and to track the use of this site. When visitors request pages from this site, our servers log the visitors’ IP addresses. It is not our practice to link IP addresses to anything personally identifiable, which means that a visitor’s session will be logged, but the visitor remains anonymous to us. However, we reserve the right to use IP addresses to identify a visitor only when we feel it is necessary to enforce compliance with this site’s policies or to protect our services, members, this site, or others.

Cookies

Cookies are pieces of information that a web site transfers to a device accessing the Internet. Cookies make web-surfing easier for you by saving your preferences while you’re at this website. Most websites use cookies. By showing how and when visitors use this site, cookies help us see which areas are popular and which are not. Information such as the total number of visitors and pages viewed is most easily tracked with cookies. We may use the information from cookies to make improvements and updates to this site and to tailor our services to our visitors’ needs.

You always have the option of disabling cookies using your browser preferences. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or indicate when a cookie is being sent. If you want to know how to do this please look at the help menu on your browser. However, please be aware that some features of this site may not function properly or may be slower if you refuse cookies. You may occasionally get cookies from our partners or other third parties with links on this site. We do not control these cookies. The use of advertising cookies sent by third-party servers is standard in the Internet industry.

We reserve the right to disclose any personally identifiable or non-personally identifiable information if we are required to do so by law or if we reasonably believe that such action is necessary in order to: (a) fulfill a government request; (b) conform with the requirements of the law or to comply with legal process served on us; (c) to protect or defend our legal rights or property, this site, or its users; or (d) in an emergency to protect the health and safety of this site’s users or the general public.

Setting your privacy preferences and opting out

We will provide mechanisms for opting out of mass marketing communications targeted by Personal Information we have collected. These mechanisms will normally be available on the relevant web site, but you may always use the contact mechanism specified below. Requests to opt out of communications based on data controlled by third parties must be made through the third party.

Disclosure of Personal Information

We may disclose Personal Information to our partners and certain third parties, including service providers or subcontractors necessary to support the uses described above, but such disclosure will always be consistent with the purposes for which the information was provided. When we transmit personal information to a third party, we contractually require that party to employ appropriate safeguards in connection with its use of the information, and to use it only for the purposes we state. In some instances, data may be transferred outside the country in which it was gathered, but we will not do so without assuring that suitable safeguards are in place. We may also release personal information to third parties when disclosure is required by law.

We will not sell, rent or lease personal information to third parties, except in conjunction with a sale of our business to which the personal information relates.

Keeping Your Information Secure

We have reasonable and appropriate security measures in place to protect against the loss, misuse and alteration of the information under our control. Please be advised, however, that while we strive to protect your personally identifiable information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of your personally identifiable information.

Contacting us with privacy questions and/or concerns

We want to address any concerns you may have. You may email any comments or questions regarding this policy, or GaiaRecycle’s handling of your personal information, to info@gaiarecycle.com.